Policies

Please review our policies, to help you have the best possible experience at Pilates Body by Valentin.

  • We accept cash, checks, Visa and MasterCard.
  • There is a one-time $35 enrollment fee for all new clients.
  • Enrollment fee is paid in advance and is non-refundable.
  • All private, duet and small group sessions are by appointment only.
  • Any appointments which are cancelled without 24-hour advance notice (or “no-show”), will be charged the full rate.
  • Inconsistent attendance for standing appointments may result in the loss of your regular appointment timeslot.
  • Make-up for missed sessions must be arranged with the instructor, within the expiration date.
  • 4-, 8-, and 12-class packages must be completed before the expiration date.
  • No class for single attendees, you can elect to have a 50- or 25-minute private session for fee.
  • A $30 fee for returned checks will apply.
  • a $20 late fee is charged for delinquent accounts. All classes/sessions are pre-paid.
  • 10% surcharge per private or semi-private session with Valentin before 8:00 am or after 6:00 pm weekdays, and anytime on weekends.
  • A class may be cancelled due to low enrollment.
  • A 3% discount will be given for all cash or check transactions.

24-hour notice is required to either reschedule or cancel sessions. The online scheduling system will not allow canceling or scheduling of appointments with less than 24 hours’ notice.

Gift Certificates for privates/classes/ or specific dollar amount are available anytime

PBBV has a committed dedication to the health of our senior population and youth. Therefore, classes are offered at a 10% discount to students (teens ages 13-18), and seniors (age 65 and over).